returns

<p>We are a small team launching this idea from our savings, not from investors.</p>

<p>We print every shirt when you order it — no warehouses, no waste. Because of this, we can't accept returns for fit or change of mind. If your shirt arrives damaged or defective, we'll make it right.</p>

<p><strong>For defects / damage</strong></p>
<ul style="padding-left: 24px; margin: 8px 0 20px;">
  <li style="margin-bottom: 8px;">Email us at batchwellness@gmail.com with a photo and your order number</li>
  <li style="margin-bottom: 8px;">We contact Gelato on your behalf</li>
  <li style="margin-bottom: 8px;">Gelato reprints and reships at no cost to you</li>
</ul>

<p><strong>For sizing issues / changed minds</strong></p>
<p>To be completely honest, Gelato does <em>no returns</em> on these because it's a direct print order. We can offer store credit or a goodwill refund on a case by case basis.</p>
<ul style="padding-left: 24px; margin: 8px 0 20px;">
  <li style="margin-bottom: 8px;">Email us at batchwellness@gmail.com with your order number</li>
  <li style="margin-bottom: 8px;">We will set up your store credit or refund</li>
  <li style="margin-bottom: 8px;">We will confirm via email within 2 business days</li>
</ul>